FAQs

ila and alice is a one woman operation :) I do it all. When you email me, I answer. When you order, I pack it. If you connect with me on Youtube or Instagram, it is me that responds. It's all me :)

1. Everything listed on the site is already made and will be shipped out to you in 1-3 business days after payment is received.

2. All items are handmade by me or printed here in Canada.

3. Because I made or design everything, I make sure that all your purchase are of the highest quality. My postcards are professionally printed on high quality, thick card stock. High quality journals and postcards are my priority.

4. I pack your orders in high quality boxes and ensure that they will travel safely to you.

5. Due to restrictions on packaging and various prohibitive regulations, I am no longer selling outside of Canada and the United States.